1. Available Payment Methods

Payment methods currently enabled for your purchase appear at checkout. Availability may vary by location, currency, device and payment provider. Follow the instructions for your selected method.

A logo displayed elsewhere does not override the methods actually available at checkout.

2. Authorization & Verification

By submitting payment, you confirm that you are authorized to use the selected method. Orders may undergo payment authorization, reasonable verification and fraud-prevention review before fulfillment.

Your bank or provider may decline payment, request verification or place an authorization hold. Hold-release timing is determined by the provider.

3. Checkout Security

Our store uses Shopify checkout and applicable payment providers. Payment credentials are submitted through checkout or the selected provider’s interface.

Flytracy™ does not ask customers to email complete card numbers, security codes, banking passwords or account credentials. No online system can guarantee absolute security; use a trusted device and protect your information.

4. Prices & Final Total

Prices use the currency identified on the website and at checkout. The final total shows applicable product charges, discounts, shipping and taxes collected through checkout before payment.

Shipping costs are calculated at checkout. Review products, quantities, address and total carefully before submitting the order.

5. External Provider Charges

Banks and payment providers may separately impose currency-conversion or international-transaction fees. These are determined by the provider and are not additional fees imposed by Flytracy™.

6. Promotions

Enter eligible codes before payment and confirm that the discount appears in the total. Promotions may have expiration dates, minimum amounts, product exclusions or usage limits stated with the offer.

7. Declined, Pending or Duplicate Charges

If a payment fails, check your details and consult the provider where needed. A pending amount may be an authorization rather than a completed charge.

For a suspected duplicate charge, contact service@flytracy.com with your order number, transaction dates and a redacted record. Do not send sensitive payment credentials.

8. Order Confirmation

A confirmation is normally emailed to the address supplied at checkout. Check spam folders and contact support if it is missing. An automated confirmation acknowledges receipt and remains subject to reasonable payment, stock and fulfillment checks.

9. Refunds

For an approved return, we initiate the refund to the original payment method within 5–10 business days after the item has been received, inspected and approved. Providers may require additional time to post the credit.

For a paid order successfully canceled before fulfillment, we initiate the refund within 5–10 business days after cancellation confirmation. No cancellation fee applies. See our Return & Refund Policy.